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Cookies

A Quick Word Before the Detail

This page explains how we handle cookies when you visit our website. Ritmo is operated by CHAPCHAP TECHNOLOGIES LTD, licensed by Anjouan Gaming under licence ALSI-202409025-FI2. We take your privacy seriously.

Cookies help us run the site, keep your session secure and understand what works. Some are essential. Others only load once you agree. You decide what happens beyond the necessary minimum, and you can change your mind whenever you like. For the wider picture on how we process personal data, read our Privacy Policy.

Your Consent, and Taking It Back

When you first arrive, a banner appears. Strictly necessary cookies run straight away because the site cannot work without them — no consent is needed for those. Everything else waits.

Accept all, reject the non-essential, or open the preference panel and choose category by category. Want to revisit your choice later? Open the cookie settings link in our footer at any time and adjust the switches. Withdrawing consent stops future cookies in that category; those already stored can be removed through your browser.

So, What Is a Cookie?

A cookie is a small text file placed on your device by a website. It stores short pieces of information — a session token, a language choice, an anonymous visitor ID. The next time you return, that file lets us recognise your browser and respond accordingly.

Similar technologies, such as pixels, local storage and tags, do comparable jobs. Where this policy says "cookies", we mean all of them. Are they harmful? No. A cookie cannot read your hard drive or run programs; it simply holds the data we or our partners write into it.

Playing Within Limits

We want your time here to stay enjoyable. Our services are strictly for adults aged 18 and over. If gambling stops feeling like fun, support is available — our Responsible Gambling tools can help you set deposit caps and take breaks.

For free, confidential advice, contact GamCare on 0808 8020 133 or visit gamcare.org.uk.

The Categories We Use

We group cookies by what they do. The table below sets out each category, why it exists and roughly how long it stays on your device. Durations are indicative — your browser may clear them sooner.

CategoryPurposeTypical duration
Strictly necessaryKeep you logged in, protect your account, balance load across servers and remember what you put in your deposit or bet forms. The site will not function properly without these.Session to 12 months
FunctionalRemember preferences such as language, currency (EUR) and layout so you do not have to set them each visit.Up to 12 months
AnalyticsCollect aggregated, mostly anonymous data on how pages are used, which features are popular and where errors occur, so we can improve performance.Up to 24 months
MarketingMeasure the effectiveness of our promotions and show relevant offers on our site and third-party platforms. Set only with your consent.Up to 13 months

Managing Cookies in Your Browser

Your browser gives you the final say. Most let you block all cookies, delete existing ones, or warn you before a new file is set. Check the Privacy or Settings menu in Chrome, Firefox, Safari or Edge.

Bear one thing in mind. If you block strictly necessary cookies, you may be unable to log in, deposit or withdraw. Mobile devices offer similar controls under their system privacy settings. Questions? Reach us through Contact.

Frequently Asked Questions

Can I use Ritmo without accepting cookies?

Yes. Strictly necessary cookies are required for the site to function, but you can decline functional, analytics and marketing cookies and still play.

How do I change my cookie choices after my first visit?

Open the cookie settings link in our footer whenever you wish. Adjust each category, save, and your preferences update immediately for future visits.

Do you share cookie data with other companies?

Analytics and marketing cookies may involve trusted third-party partners. They act under agreement with us. Full detail on data sharing sits in our Privacy Policy.

Will deleting cookies log me out?

It can. Removing strictly necessary or functional cookies may end your session and reset saved preferences such as language and currency.

How long do your cookies last?

It depends on the type. Session cookies vanish when you close the browser; others persist from several months up to around two years, as shown in the table above.